We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Sival Skin purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.
• Returns must be made within 14 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, sealed and unused condition.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please email sivalskin@outlook.com for the return address 

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please do not mail any packages to our website address as they will not be accepted. Please email Sivalskin@outlook.com for the return address.